Staying Ahead in Print Management: From Alerts to Insights
- Henrik Lundsholm
- 5 days ago
- 2 min read
Managing printers across brands and locations is often more complicated than it needs to be.
Customers expect fast service, fewer disruptions, and clear answers, while dealers and IT teams are left balancing different data sources, multiple contracts, and constant requests.
At 3manager, we believe print management should not just reduce costs, but also help you stay ahead, simplify daily work, and strengthen customer relationships.
Here is how our platform helps you shift from reactive problem-solving to proactive value creation.
From Complaints to Proactive Service
Most printer problems are discovered when someone calls to complain. By that time, downtime has already cost time and money.
With 3manager, issues are caught earlier:
✔️ Supplies and errors trigger alerts before they impact users
✔️ Event history makes it possible to spot patterns and recurring issues
✔️ Insights highlight risks before they escalate
✔️ QR codes for quick ticket creations in case automatic alerts didnt happen
This means fewer surprises, faster fixes, and a better experience for your customers.
Simplifying Complexity
Printers come from different brands, contracts vary, and data arrives in multiple formats. Managing everything separately quickly turns into a headache.
3manager brings it all together in one place:
✔️ A single platform for mixed fleets
✔️ Dashboards for contracts, costs, and alerts
✔️ Flexible integrations with your existing workflows
✔️ Access to printers webinterface using the EWS AnyWhere function
✔️ Native device integrations
The result is less time spent piecing information together and more time acting on clear, reliable data.
Turning Data into Conversations
Having raw numbers is not enough. What matters is turning data into insights that managers and account teams can use to protect relationships and grow business.
3manager helps by providing:
✔️ KPIs that point to opportunities
✔️ Reports that highlight trends rather than noise
✔️ Dashboards that create better conversations with customers
✔️ Access to event history for easy analytics
Instead of drowning in spreadsheets, account managers can walk into meetings ready to discuss strategy and improvements.
Why This Matters
The future of managed print is not just about monitoring devices. It is about giving every stakeholder, service teams, IT, account managers, and business leaders, the right insights at the right time.
By moving from reactive fixes to proactive insights, you:
Reduce costs
Improve service quality
Strengthen customer loyalty
Ready to Take the Next Step?
If you want to simplify operations, reduce manual work, and start having smarter conversations with your customers, 3manager is here to help.
