Integration: Turning Print Insight into Action + How 3manager Works with Nucleus Service

How 3manager and Nucleus Service Create a Connected MPS Workflow

Managed Print businesses today are better at collecting print data than ever before.

• Devices report usage.

• Supplies are monitored.

• Alerts are triggered automatically.

With 3manager, dealers already have a strong foundation for managing fleets, understanding consumption, and spotting issues early.

Yet many businesses still experience friction in daily operations. Not because the print insight is missing. But because it stops at the platform.

When insight does not reach the business systems

In many MPS organisations, print management and business management live in separate worlds.

3manager provides a clear and trusted view of what is happening in the print environment.

ERP systems handle service planning, inventory, warranties, and billing.

Between those two worlds, manual work often appears.

• Jobs are created by hand.

• Inventory updates happen later.

• Billing relies on checks and assumptions.

Each handover introduces risk and inefficiency. Over time, this gap becomes expensive.

Why this gap matters

As an MPS business grows, complexity increases.

• More customers.

• More devices.

• More service activity.

• More parts moving through inventory.

At that scale, manual workflows do not just slow things down. They reduce confidence.

Teams start questioning whether:

• all service work was billed

• inventory levels reflect reality

• reports truly match what happened in the field

That uncertainty makes it harder to advise customers with confidence.

3manager as the source of print truth

3manager is designed to create structure and trust around print data. It brings together:

• device usage and status

• supplies insight

• alerts and events

• historical context

This makes 3manager the natural source of truth for what is happening across the fleet. But print insight reaches its full value only when it connects to the rest of the business.

Connecting print and ERP with Nucleus Service

This is where the integration with Nucleus Service comes into play.

By connecting 3manager with Nucleus Service, print insight flows directly into the systems that handle execution.

• Service jobs can be created automatically.

• Inventory can be updated when parts are used.

• Billing can reflect actual work performed.

Instead of copying data between systems, the workflow becomes connected.

• 3manager continues to manage the print environment.

• Nucleus Service manages service, inventory, and financial processes.

Each system does what it does best.

Fewer handovers, stronger control

The real benefit of this integration is not just automation. It is confidence.

Confidence that:

• no service activity is missed

• inventory stays accurate

• billing is complete and reliable

• teams work from the same information

This reduces internal friction and frees time for higher-value work. Instead of checking and correcting, teams can focus on customers and improvement.

A practical example of connected MPS

When a device event or supply requirement is detected in 3manager, the response can be handled directly in Nucleus Service.

That might mean:

• dispatching a technician

• updating van stock

• triggering an order

• preparing accurate billing

The workflow stays intact from detection to execution. This is how Managed Print moves from isolated tools to a connected operation.

A stronger foundation for advisory MPS

The future of Managed Print is not about adding more systems. It is about connecting the right ones.

When 3manager and Nucleus Service work together, print insight becomes part of the wider business workflow.

That is when Managed Print evolves from operational control to true business enablement.