We are happy to announce that HP SDS is available on all plans in 3manager and with our ongoing development we will be adding new features upon request.
Sitting in Johannesburg updating the firmware on a printer in Australia while getting logs from another printer in Germany can be done with a few clicks and without use of any remote support tools.
What is HP SDS?
SDS is short for Smart Device Services, and is a functionality that will make it possible for you to:
Reboot printers
Update firmware
Get logs + recommended guides for fixing
Change toner low indications to avoid premature toner replacements
Add configuration
Access the embedded web server (EWS)
For any multi-brand office printer dealer working with HP, this integration will make life a lot easier when it comes to remote management. As a part of your managed printers services this will help you add even more value to your MPS offerings.
Want to know more? Feel free to contact us to set-up an online demo.